How to add impact to your client conversations

Capitalise webinar

This webinar hosted by the ACCA and Capitalise is aimed at practising accountants and business advisers. It aims to help you add greater value to your client conversations by gaining a deeper understanding of both human and technological factors. Rory Macrae (Connect4) is joined by Alexandra Bond-Burnett (Speaking Ambition), Peter Jarman (PJCO) and Amy Cotton (Capitalise).


  • How to use your emotional intelligence (EQ) to maximise your client impact
  • How to hold impactful client meetings using technology and agendas
  • How to understand your clients true pain rather than just the symptom
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